About Five Star Call Centers
Building World-Class CX
What sets Five Star Call Centers apart from other call center outsourcers? We’re a global call center with Midwest roots. No one will outthink, outwork, or outdo our Five Star Team.
Headquartered in Sioux Falls, SD, Five Star Call Centers offers onshore, nearshore, and work-from-home options that will meet your company’s need. And we will provide total customer satisfaction in a passionate, relentless and impactful manner with our call center outsourcing services.
With 35+ years in the call center outsourcing industry, we’ve built an award winning team that excels at recruiting, training and engaging rock star customer service agents that give our clients and their customers the best experience possible. And our rock star agents stay. Not just years, but decades.
who we are
Passionate, Relentless Customer Care.
Our Culture
Ask a member of our team why they stay at Five Star Call Centers, and you will hear “the culture” over and over again. People love the team. Whether it’s the person sitting next to you, or a leader in the company, the team environment of Five Star Call Centers is what sets us apart in the industry.
Several of our agents have decades of experience working right at Five Star Call Centers, and when they are looking to advance, they find opportunities right with us. Several of our managers and leaders began their careers as associates so they know the full scope of the contact center industry – inside and out.
Our Locations
Headquartered right in Sioux Falls, SD, our team is dedicated to delivering on our vision of providing world-class customer contact solutions to our partners. We also offer nearshore, onsite services in Guatemala and Mexico, along with hundreds of at-home agents throughout the U.S.
Award Winning Experiences
The Five Star Call Center team’s experience and expertise is leveraged to improve customer loyalty, increase our partner’s revenue, and better the lives of individuals. Through this work, we’re proud of the recognition we have received as a leader in the customer service industry.